Melco assisted me in setting up the machine and giving me tips and training, as I began my venture into the field of embroidery. Read more
With Melco, I have had only positive experiences from the purchase of equipment to the maintenance of equipment to the purchase of more equipment. I have learned from them, customers are a very important and valuable part of my business and should be treated as such. Read more
I utilize the forums and Melco Live feeds on Facebook often for help and tips. I have also had great experience with my Melco Tech, Juliet Collura. She was very helpful and generous with her knowledge of the machine to a newcomer like me. I am very grateful for her help, as well as all of the help from the Melco community. I look forward to producing new designs on my machine every day. Read more
The Melco staff is second to none. From sales, to tech support, to instructional videos, they are the nicest people on the planet. Tech support is incredible. Any time Ive had an issue, they’ve been able to get me back up and running. I’ve had parts overnighted and at my door by the next morning to make sure we’re not down too long. Read more
I have been in this industry for 15+ years and have never had better customer service. Read more
I wish I had started this years ago because I finally love what I’m doing!!! Read more
Our experience thus so far with Melco has been very good. I would recommend Melco to others and very excited to be in the embroidery business with such great people and support. Read more
“This thing is awesome. We have run enough jobs that I’ve already paid for the first 5 months payments.” Read more
Melco was local and we had a friend recommend the Melco equipment when looking to get into embroidery, and we currently run 4 Melco EMT16 machines. Read more