I know not everyone will have this experience, but Melco was the only one we called who was able to work with our budget. They also seem very knowledgable, John LeDrew sent us to his site which answered many of our concerns about the machine specifically. Read more

Patrick PattersonPatterson Print Shops

The Melco staff is second to none. From sales, to tech support, to instructional videos, they are the nicest people on the planet. Tech support is incredible. Any time Ive had an issue, they’ve been able to get me back up and running. I’ve had parts overnighted and at my door by the next morning to make sure we’re not down too long. Read more

Russell DamisOwnerNJ Threads Embroidery
Joni Fanselow

Melco assisted me in setting up the machine and giving me tips and training, as I began my venture into the field of embroidery. Read more

Joni FanselowThe Thread Shed
Printboy hat

I utilize the forums and Melco Live feeds on Facebook often for help and tips. I have also had great experience with my Melco Tech, Juliet Collura. She was very helpful and generous with her knowledge of the machine to a newcomer like me. I am very grateful for her help, as well as all of the help from the Melco community. I look forward to producing new designs on my machine every day. Read more

Tiffany StitchesPrintboy